Keepit Platform

Keepit user roles and permissions

Keepit offers eight predefined roles that can be assigned to users who need access to a Keepit account. A role is a set of permissions that defines what a user can do in the platform.

Users can perform the actions of their roles only on connectors they have access to.

Here's a table of available user roles and what permissions are available for each one: 

Master Admin Backup Admin Compliance Admin Full Support Standard Support Limited Support Audit sso Admin
Backup Configuration
Create connectors
Configure connectors
Delete connectors
Reauthenticate connectors
Monitoring
View Dashboard
View Job Monitor
View Monitoring page
Data Management & Sharing
Browse connectors
Preview and download files
View public links
Create public links
Data Recovery
Restore in place: Skip
Restore in place: Overwrite
Restore in place: Rename
Restore to folder
Restore to different location
Initiate item restore
Compliance
View RTBF page
Assign RTBF labels
Generate compliance reports
Auditing
View Audit log
Usage
View seat usage
User & Token Management
Create, edit, delete users
Manage access to connectors
Support Tickets
Manage all account tickets
Account Security
View SSO configurations
Manage SSO configurations
Enable and configure MFA
Create SIEM integrations
Advanced Management
Advanced management

Keepit user roles and permissions

Backup Configuration

  • Create connectors
    User can create new connectors
  • Configure connectors
    User can configure connectors
  • Delete connectors
    User can delete connectors
  • Reauthenticate connectors
    User can reauthenticate connectors

Monitoring

  • View Dashboard
    User can access the Dashboard page
  • View Job Monitor
    User can access the Job Monitor page
  • View Monitoring page
    User can access the Monitoring page

Data Management & Sharing

  • Browse connectors
    User can access Connectors page and browse through folders
  • Preview and download files
    User can preview and download files, including as ZIP and PST files
  • View public links
    User an access the public links page
  • Create public links
    User can share files or folders as public links

Data Recovery

  • Restore in place: skip
    User can use the Restore Wizard to restore or import items in place using the "Skip duplicate items" method
  • Restore in place: overwrite
    User can use the Restore Wizard to restore or import items in place using the "Overwrite existing items" method
  • Restore in place: rename
    User can use the Restore Wizard to restore or import items in place using the "Rename duplicate items" method
  • Restore to folder
    User can use the Restore Wizard to restore items to a new folder
  • Restore to different location
    User can use the Restore Wizard to import items to a different user
    User can import a deleted user
    User can restore a SharePoint site to a different tenant
    User can restore a Salesforce organization to a different location
    User can restore Salesforce files using advanced restore
  • Initiate item restore
    User can restore individual files and folders

Compliance

  • View RTBF page
    User can access RTBF page
  • Assign RTBF labels
    User can assign and remove RTBF labels
  • Generate compliance reports
    User can generate and download compliance reports

Auditing

  • View Audit Log
    User can view the audit logs

Usage

  • View seat usage
    User can view seat usage

User & Token Management

  • Create, edit, delete users
    User can create, edit, and delete users
  • Manage access to connectors
    User can grant and restrict access to connectors to other users

Support 

  • Manage all account tickets
    User can view and manage all tickets created by the account's users

Account Security

  • View SSO configurations
    User can access the SSO page and view SSO configurations
  • Manage SSO configurations
    User can create, edit, and delete SSO configurations
  • Enable and configure MFA
    User can enable MFA for all users on an account
  • Create SIEM integrations
    User can create SIEM integrations

Advanced Management

  • Advanced management
    User can create and update public links policies
    User can skip captcha verification during user creation
  • User can create Master Admin token if ACL is not provided
  • User can view all token information, even of more privileged ones
    User can send activation email to a user
    User can manage access requests (list pending, accept, decline requests)
    User can access all connectors regardless of RBAC settings