Backup and recovery for Microsoft Dynamics 365

Avoid data loss, improve IT efficiency, and streamline compliance with Keepit’s simple, secure, and easy all-inclusive backup solution

Why back up Dynamics 365?

Your cloud data is your responsibility

Cloud data needs backing up to be secure. According to Microsoft’s shared responsibility model, it’s up to the data owner to protect their SaaS data.

Avoid data loss and downtime

According to ESG research, 45% of organizations using SaaS attribute data losses they’ve experienced to deletion, whether accidental or malicious. 

Native data retention is maxed out at 28 days

Native Dynamics 365 data is only retained for a maximum of 28 days with no extension possible. And it doesn’t cover all data loss scenarios. 

Top benefits

Fast recovery

Recovering a record in Dynamics 365 is time consuming. With Keepit for Dynamics 365, you can restore records in minutes.

Long retention

Ensure your mission-critical data has long data retention with up to 99 years of data storage.


Save valuable time with an intuitive user interface, rapid setup, and minimal maintenance, freeing up your IT staff to get more done.

Get started

Extensive instance and entity metadata coverage 

With Keepit for Dynamics 365, get a comprehensive coverage of your Dynamics instances and entity metadata covering more than 500 data objects.

For all workloads we cover the following data: 

  • Instances
  • Data
  • Entities
  • Records
  • Meta

The all-inclusive Keepit platform

What's included:


End-to-end infrastructure management

Data traffic: No egress, ingress, or transaction fees

Storage (immutable backup and retention)

Installation (100% cloud based: no hardware, no upgrades)

Maintenance, support, and updates

Automatic backups

Security: Immutability, ransomware prevention with entire snapshot restore


Monitoring data to detect anomalies

Minimal account administration

How Keepit helps you

Fast and granular recovery

No backup solution is better than its restore capabilities. Keepit for Dynamics 365 offers versatile restore options to support all your needs, fast and easy.

Keepit allows to get data back again even if that data is part of a relationship – Keepit ensures you can restore those relationship if needed.

  • In-place restore
    Most efficient option is the in-place restore for instantly getting lost data back to users.
  • Instant Preview
    Any object within Keepit can always be previewed for quick comparison with other versions and verification of it being the correct version.
  • Download
    Any Dynamics 365 data object can be directly downloaded as structured data objects for more advanced script processing or simply re-entry if better suited.
  • Shareable Links
    As any other workload in Keepit all objects can be shared with colleagues to extend verification or allow for quick download for local processing.

Easy and smart search

Fast search

Fast federated search lets you search across all backup data so you can find what you need quickly.

Smart search

Controllable smart search allows partial or even misspelled search terms to provide results.

Deleted items view

If you’re not sure what was lost, activating the Deleted Items View takes the guesswork out of finding lost data. You can view all data that ever existed and was backed up on a tenant.

Streamline data governance

Audit Logs. Track any user activity inside the Keepit platform, allowing you to monitor, review, and investigate any potential breaches.

Job Monitor. Detect abnormalities in the job monitor and discover changes on a snapshot basis as well as the number of changes made.

Data Sovereignty. Keepit operates its own data centers in multiple regions globally, helping you meet sovereignty requirements.

The Right to be Forgotten. Stay fully compliant with GDPR by preventing data from being previewed, downloaded, and restored to your production database.

Security Controls. Manage who has access to data and what permissions they have with granular Role Based Access Controls (RBAC) and ensure strong authentication with MFA and SSO.

Dedicated independent cloud 

Most alternative cloud backup solutions store your backed-up data on the same public cloud infrastructure that hosts your primary data, which potentially exposes your company to several risks.

With Keepit, your company’s backup data is stored on an independent cloud infrastructure in two mirrored data centers in the data center region of your choice, ensuring data availability and sovereignty.

Building our own independent cloud allows Keepit to manage supply chain risks and provides tremendous control over costs, which enables us to offer unlimited hot storage and predictable “all-in” pricing.

Dedicated storage architecture

The Keepit infrastructure runs on software that was designed and built from the ground up by our team.

Blockchain-like Merkle tree structure

We created a uniquely powerful architecture that employs a blockchain-like Merkle tree structure that allows you to store data in an immutable format to prevent attackers from manipulating your backups so you can recover quickly with uncompromised backups.

"Incremental forever"

The architecture also employs an innovative “incremental forever” approach that delivers performance and cost benefits such as unlimited hot storage, no data tiering, unlimited archiving, and no snapshot expiration. These benefits would simply not be possible to provide general-purpose storage services.

Simple setup, low maintenance

Get started in few minutes

Get started and configure your first backup in just a few minutes. Once deployed, it is a set-and-forget backup solution that runs reliantly in the background, so you can focus on other tasks.

Intuitive user interface

The user interface is simple, intuitive, and easy to use. No training is needed, saving you time and skilled technical resources.


You can integrate Keepit with your existing systems thanks to our API-first approach.

Why companies globally trust us

Business continuity

With Keepit, data is stored in our vendor-neutral cloud instead of public platforms like AWS, making Keepit a true third-party backup.

  • Vendor-independent cloud
  • Mirrored infrastructure
  • In line with the 3-2-1 backup rule and NIST framework

Instant recovery

Find what you need quickly and restore individual records or entire application datasets in a few clicks.

  • Fast, easy, and granular restore
  • Rapid search and eDiscovery
  • Preview files securely
  • Secure file sharing
  • Recover data intelligently
  • Top-tier coverage

Leading security

Prevent attackers from manipulating 

your backups and minimize the risk of data breach with reliable security.

  • Certified, cloud-native design
  • Resilient and immutable
  • Always-on compliance
  • Protect data in transit and at rest
  • Configure retention policies
  • Control access rights
  • Monitor data to detect anomalies

Cost effectiveness

Never worry about overage costs or hidden surprises with simple and predictable pricing that saves you money.

  • Easy to budget
  • Software and admin savings
  • Drop unnecessary licensing costs
  • Upgrades and maintenance included
  • No hidden costs
  • Revolutionary storage efficiency
  • Scale with ease

Outstanding simplicity

Minimize deployment efforts 

and significantly reduce admin time with a simple platform made to improve efficiencies.

  • Truly simple and intuitive
  • Less effort, more efficiency
  • Easy deployment
  • Set and forget
  • Reduce admin time
  • Quick and responsive support
"I would definitely recommend Keepit to anyone who is thinking about having a cloud-to-cloud backup of the Office 365 or D365 environment. It is very easy to use, and you don't need a lot of training or specialists."

Manager in IT Mechanical or Industrial

Engineering Company, 501-1000 employees

Frequently asked questions

Does Dynamics 365 provide a backup?

Yes, yet, the native Dynamics 365 backups are only kept for 28 days with no extension possible. This might put your business-critical data at risk.

Why backup for Dynamics 365?

Here are the top reasons why should must back your Microsoft Dynamics 365 data:

  • Long data retention
    Native Dynamics backups are only kept for 28 days with no extension possible. You must ensure your mission-critical data have long data retention.
  • Easy recovery
    To recover a record in Dynamics 365, the admin needs to stop the production instance, select the record, restore the whole instance to the sandbox instance, and recover. It is a draining and manual exercise that is avoided with a third-party backup and recovery solution like Keepit.
  • Avoid disruption
    Gain the ability to quickly search and restore any Dynamics 365 assets in the event of accidental deletions or ransomware attacks.
  • Meet compliance
    Third-party backup solutions help you meet your organization's compliance needs.

To learn more about why users have selected Keepit to back up their SaaS data, visit our Why Keepit page.

Where will my data be stored?

Your data will be securely stored in Keepit’s independent cloud. We run our own data center regions, operate on our own hardware, and our own people manage the infrastructure.

To ensure data sovereignty, we have six data center regions in:

  • Americas: Washington D.C., USA & Toronto, Canada
  • Europe: London, United Kingdom
  • EU: Copenhagen, Denmark & Frankfurt, Germany,
  • Asia: Sydney, Australia

Once a customer chooses a Keepit region for backup, their data never leaves that region. Not only does Keepit guarantee that backup data will always go to that region, but no processes exist that could even transfer backup data out of that region (aside from customer-initiated restores and downloads, of course). Should systems in a region ever need to be moved out of that jurisdiction, Keepit will negotiate the moves with all affected customers prior to execution.

What is Keepit's for Dynamics 365 coverage?

Keepit backs up entities (and their related metadata) that are available in the CRM part of Microsoft Dynamics 365.

This includes the following applications:

  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation
  • Dynamics 365 for Marketing

For more details, visit our Support site.

How secure is my data with Keepit for Dynamics 365 backup?

Built from the ground up for backup and recovery, Keepit offers backup services from multiple data centers across the world. All data center locations feature a high level of certification and all data centers are managed under ISO 27001. In addition, we keep all data in 4 copies across at least 2 physical locations in each region. Safeguarding your data is key for us.

Learn more on our Security pages.